Privacy Policy
Last updated: March 2026
1. Who We Are
Central One Plumbing and Heating ("we", "us", "our") is a plumbing and heating company based at 21 The Green, Hartshill, Nuneaton CV10 0SW. We are committed to protecting your personal data.
2. Information We Collect
We may collect your name, email address, phone number, property address, and details of the services you require when you contact us via our website, phone, or email.
3. How We Use Your Information
We use your personal information to:
- Respond to your enquiries and provide quotes
- Deliver the services you have requested
- Send appointment confirmations and reminders
- Comply with legal and regulatory obligations
4. Data Sharing
We do not sell or share your personal data with third parties for marketing purposes. We may share data with suppliers or subcontractors where necessary to deliver our services.
5. Data Retention
We retain personal data for as long as necessary to fulfil the purposes for which it was collected, and to comply with legal obligations (e.g., gas safety records for 2 years).
6. Your Rights
You have the right to access, correct, or delete your personal data. To exercise your rights, contact us at karlos892@live.co.uk.
7. Cookies
Our website may use cookies to improve your browsing experience and analyse site traffic. You can control cookies through your browser settings.
8. Contact
If you have any questions about this privacy policy, please contact us at karlos892@live.co.uk or call 07427 818053.